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“White-Label” Solutions

Big Mouth Local (BML) provides one of the most comprehensive “white-label” solutions featuring a wide array of digital solutions for newspaper and media-group partners. The division of responsibility in a partnership is simple: sales representatives for the newspaper or media-group partner sell BML’s digital services to small- and medium-sized business (SMB) clients in a designated territory while BML produces and delivers the digital services, provides training for sales representatives and supports this initiative with its Customer Service Department. There is no mention of BML to SMB clients, except for “powered by” labels on online local business directory and websites it develops. BML’s Customer Service Department communicates by email using support@digitalservic.es and by telephone, using a number designated for the newspaper or media company.